Since its inception in 1991 Employers Benefits Design has been committed to one simple philosophy, that the “Customer Comes First”! With that philosophy in mind we developed the following mission.
We believe that every client is entitled to prompt and courteous assistance. That it is our job as industry experts to provide solutions to our clients' insurance problems.
We recognize that each customer's needs are different and our goal is to educate our clients about the options available so that they can make the best choices based upon their needs.
We are committed to the education and growth of our employees; investing in our employees enables us to provide the highest level of customer service.
We understand that the insurance industry and the legislation that governs the industry is volatile and constantly changing, and it is our duty to keep abreast of the changes and trends and to help our clients understand the impact of any changes.
We stay involved in the legislative process to help voice our clients' concerns and to help maintain a viable competitive marketplace for insurers.
We acknowledge that insurance contracts are not a tangible product and that they are contracts of "good faith" and Employers Benefits Design will make every effort to ensure that these contracted promises are delivered.
We promise to put the customers' interests above our own, to treat our clients with respect, and to hold ourselves accountable